Some job sectors mainly rely on field employees to get work done. Publishing, retail and other product-based companies are a few examples.

Here salesmen, MRs, and technicians carry out tasks on-field and must be managed remotely. Employee activity, tasks, and orders in particular require efficient management.

But how to achieve that, when none of your field employees show up in the office?

Well, Field Task Management Software is the answer.

It streamlines and automates the entire process from task allocation to employee dispatching. Plus, you can also view your staff’s live location and activity status. The software can also handle other key operations like order and expense tracking.

Here are all the benefits field employee task management software offers.

What are the Benefits of Using Field Task Management Software for Remote Employees?

• Optimised Task Management

The main benefit and purpose of using employee task-tracking software is that it makes scheduling and dispatching employees much easier. 

Gone are the days of sorting through spreadsheets and using outdated manual methods to allocate task assignments to your remote staff.

They often result in over and under-allocation of tasks and poor resource management. This can further lead to poor employee output and high operational costs.

But once you implement field task management software, all these issues can be eliminated once and for all. Here's what you can do with the software:

• Allocate tasks to employees in advance and schedule ahead for weeks or even months.
• Upload tasks in bulk and monitor their status in real time.
• Make impromptu adjustments and modify tasks on the go.
• Let field executives self-allocate and reschedule tasks.
• Use features like a barcode scanner to extract product details and simplify the POD process.
• Optimise task management using data-driven reports.

• Real-time Employee Tracking

One of the primary benefits of field task management software is the ability to keep an eye on your remote teams in real time.

Using GPS technology, the software tracks employees' location at all times.

Even when your employees are not online, you may still monitor their whereabouts and activities. The software also displays network signals and the battery life of employees' devices for further transparency.

Not only does this keep employees more vigilant, but it can also aid in successful task completion. Here's how:

• You can assign assignments based on your employees' activity status - busy, idle, and travelling.
• If staff members get stuck on tasks or make mistakes, you can help them in real time.
• With target vs. achievement reports, you can monitor daily productivity and improve communication with staff members.
• With accurate GPS location tracking technology integrated into the software, employees can better navigate to client sites.
• You can also set up a geofence to link attendance to tasks so that employees mark themselves present only after reaching the task site.

• Historical Data Analysis

Most software archive data securely for long periods of time. This data can later be retrieved and analysed in various ways. Similarly, field task management software stores employee data.

Managers can use it during audits or to perform historical data analysis. The data can be analysed to:

• Spot patterns and trends (positive and negative) related to task completion rate, failure rate etc.
• Find hidden errors and identify areas of improvement
• Review employee productivity.
• Generate employee target vs. achievement reports.
• Review distance travelled history and optimise them to save time and fuel.
• View the team’s designated and actual work hours.

• Enhanced internal communication

Miscommunication and missing crucial deadlines are frequent when monitoring the activities of hundreds of people. Both operating expenses and staff morale may suffer as a result. 

Field employee task management software can resolve this problem and guarantee total openness between managers and staff. Every time there is a significant update or modification to their assignments, it alerts management and staff.

Let's say a worker assigned an ad hoc duty to himself. The work needs to be authorised immediately because it is urgent. Managers are therefore immediately informed of any modifications to the task schedule. Employees are also notified whether they accept or reject the work.

Additionally, the information on leave balance, work completion rate, orders processed, etc., is accessible to both parties on the app dashboard. 

They can further use the internal chat features to communicate with each other in real time. Employee queries can thus be resolved quickly and managers can guide them.

• Higher output and employee productivity

Field task management software is a great way to make your remote staff’s work easier. It eliminates many repetitive tasks and uses advanced technologies like automation and AI to further streamline operations. 

All in all, it’s a surefire way of boosting employee productivity. But how? Well, due to the additional benefits it offers like:

• High employee morale since everyone is working to the best of their talents, expertise, and skill sets.
• No more time theft due to interlinking of attendance and tasks.
• Increased customer satisfaction as workers will arrive at work locations quickly, spend more time with each prospective client, and process orders faster.
• Reduced operating expenses as a result of the best possible use of staff and company resources.
• Increased sales and income due to improved time management and increased employee efficiency.

Conclusion

In this day and age, if you manage a field workforce, then implementing an effective employee task monitoring software solution is a must.

You have to maintain a transparent and efficient workflow for which optimised task allocation is a necessity. And that can’t be achieved manually.

Imagine calling and updating hundreds of employees about their schedules on a daily basis. Sounds like a nightmare, right?

Well, it is!

However, with field task management software, you can organise task allocation, scheduling, and employee dispatch. Plus, it offers additional benefits like increased productivity, more revenue, higher sales output, and better customer satisfaction.

If you’re looking for even more advanced features and benefits, take a look at TrackoField.

Source : Benefits of Using Field Task Management Software for Remote Employees