A cloud-based predictive dialer uses algorithms to call multiple leads simultaneously and connects agents only when a live person answers. Hosted online, it requires no on-site infrastructure, making it scalable and accessible from anywhere. This dialer type is ideal for high-volume outbound sales, reducing idle time and maximizing talk time. It adjusts dialing rates based on agent availability and call patterns, improving efficiency and conversion rates for remote or distributed teams.
Visit: https://brightcall.ai/blog/predictive-dialer
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