What should I do if my Eufy camera setup fails?

If your Eufy setup isn't working, you can try these troubleshooting steps.

Making sure your Eufy camera is connected to your home network is the first step.
Often, a bad Wi-Fi connection or network issues will cause the setup process to fail.
Make sure the network is 2.4 GHz by double-checking your Wi-Fi settings, as many Eufy cameras do not support 5 GHz networks.
Once you've confirmed that the camera is within range of your router, you can restart both the camera and your router to fix any temporary connectivity issues.
If the problem persists, you may need to reset Eufy camera. Hold down the reset button on the Eufy camera until the camera's LED light starts to blink.
By restoring the camera to its original settings, this can help fix any setup issues caused by improper setups.
After the camera has been reset, repeat the Eufy Camera Setup process using the Eufy Security app or the user manual's instructions.
Problems with your Eufy camera login could be another common issue.
Make sure you are using the correct login and password to access your Eufy account.
If you've lost your login credentials, use the "Forgot Password" feature to get them back.
Sometimes mismatched software can cause issues during setup, so make sure you have the latest version of the Eufy app loaded.
If these solutions don't resolve the issue, get in touch with our experts for more assistance; there might be a more significant technical issue with the camera or its firmware.

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