If you're planning to fly with Qatar Airways from Chicago O'Hare International Airport (ORD), knowing which terminal to head to is crucial for a smooth travel experience. In this comprehensive guide, we'll answer the key question: What Terminal Is Qatar Airways at ORD? We'll also dive into details about arrivals, departures, lounges, services, and more—all centered around the Qatar Airways ORD Terminal.
Qatar Airways Terminal ORD: An Overview
Qatar Airways operates out of Terminal 5 at O'Hare International Airport (ORD). Terminal 5 is the dedicated international terminal, handling nearly all non-domestic flights and offering amenities geared toward global travelers. If you’re searching for terms like ORD Qatar Airways Terminal or Qatar Airways Terminal ORD, Terminal 5 is where you’ll find Qatar Airways flights arriving and departing.
Why Terminal 5?
Terminal 5 at ORD is tailored for international operations and features:
Immigration and customs facilities
Global lounges and services
State-of-the-art check-in counters
Modern security checkpoints
A wide range of international retail and dining options
For Qatar Airways passengers, Terminal 5 offers a streamlined experience with services and staff familiar with international travel requirements.
Qatar Airways Check-In at ORD Terminal 5
Qatar Airways recommends passengers check in at least three hours prior to departure for international flights. Here's what to expect at check-in:
Check-In Options:
Traditional staffed counters for document verification and baggage drop
Self-service kiosks for quick boarding pass printing and bag tagging
Priority check-in lanes for Business Class and Privilege Club members
Qatar Airways typically opens check-in counters about four hours before scheduled departure.
Security at the ORD Qatar Airways Terminal
Once checked in, proceed to the security checkpoint. Terminal 5 has multiple TSA screening lanes, including TSA PreCheck access for eligible passengers.
Security Tips:
Arrive early to avoid long lines
Use TSA PreCheck for faster screening
Remove liquids and electronics unless in a PreCheck lane
After security, you’ll enter the M Concourse where most Qatar Airways gates are located.
Qatar Airways Lounge Access at Terminal 5
Qatar Airways does not have its own branded lounge at ORD, but premium passengers can access the Air France-KLM Lounge in Terminal 5.
Lounge Details:
Location: Near Gate M7
Eligibility: Business Class passengers, Privilege Club elite members, and Oneworld Sapphire/Emerald members
Lounge Amenities:
Complimentary food and drinks
Wi-Fi and charging stations
Comfortable seating and workspaces
Flight monitors
Showers (subject to availability)
Dining and Shopping at Qatar Airways ORD Terminal
Terminal 5 is known for its excellent variety of international dining and retail options.
Dining Highlights:
Hub 51 – Trendy American cuisine
Big Bowl – Asian-inspired noodles and rice bowls
Tocco – Italian dishes and pizza
Urban Olive – Mediterranean wraps and fresh salads
Shopping Options:
Duty-Free Americas – Liquor, tobacco, fragrances, and gifts
Hudson News – Travel essentials and snacks
MAC Cosmetics – Makeup and skincare
These shops and eateries are all post-security, so you can relax and enjoy before boarding.
Qatar Airways Departures from O’Hare
Flights typically depart from gates in the M Concourse of Terminal 5. Departure information is displayed on digital boards throughout the terminal and is also available on the Qatar Airways mobile app.
Boarding Details:
Starts 45–60 minutes before takeoff
Priority boarding for Business Class and elite members
Final call generally 20 minutes before departure
Make sure to arrive at the gate early, especially for international flights.
Qatar Airways Arrivals at ORD
Qatar Airways also arrives at Terminal 5. Passengers disembark here and pass through U.S. immigration and customs.
Arrival Process:
Immigration Screening: Use passport and required travel documents
Baggage Claim: Pick up checked luggage at designated carousels
Customs: Submit declaration forms and proceed
Exit: Meet ground transportation or connecting flights
Expedited Services:
Global Entry for U.S. citizens and approved travelers
Automated Passport Control (APC) kiosks for quicker processing
Connecting from Qatar Airways at ORD
If you're transferring to a domestic flight, you’ll need to:
Clear customs at Terminal 5
Recheck your baggage (if necessary)
Take the Airport Transit System (ATS) to Terminals 1, 2, or 3
The ATS is a free, 24/7 shuttle train that connects all terminals and parking areas.
Transportation and Parking at Terminal 5
Getting to and from Terminal 5:
Public Transit: CTA Blue Line connects downtown Chicago to ORD
Rideshare: Pickup zones designated outside the terminal
Taxi/Limo Services: Easily available outside Arrivals
Shuttle Buses: Connect to rental cars and economy parking
Parking Options:
Lot D: Closest short-term parking to Terminal 5
Economy Lots G, H, F: Cheaper options with ATS access
Accessibility at Qatar Airways Terminal ORD
Terminal 5 is fully ADA-compliant and offers a range of accessibility features:
Elevators and accessible pathways
Wheelchair services on request
Visual paging and hearing assistance
Accessible restrooms and TSA support
Qatar Airways and airport staff are available to help passengers with disabilities or special needs.
FAQs About Qatar Airways at ORD
Q: What terminal is Qatar Airways at O’Hare?
A: Qatar Airways uses Terminal 5 at ORD for both arrivals and departures.
Q: How early should I arrive for a Qatar Airways flight at ORD?
A: Arrive 3 hours before your international departure.
Q: Does Qatar Airways have a lounge at ORD?
A: No, but passengers can use the Air France-KLM Lounge with eligible tickets.
Q: Can I connect to another terminal easily from Terminal 5?
A: Yes, the Airport Transit System (ATS) offers quick, free access to other terminals.
Final Thoughts: Fly Confidently with Qatar Airways at ORD
Navigating an international airport like O’Hare can feel overwhelming, but now that you know what terminal Qatar Airways uses and what to expect, you're well-prepared. From check-in to boarding and from arrivals to ground transportation, the Qatar Airways ORD Terminal—Terminal 5—offers world-class service and amenities.
Whether you’re departing from or arriving at the Qatar Airways Terminal ORD, you can enjoy a smooth and comfortable travel experience. Keep this guide handy the next time you fly with Qatar Airways through Chicago.
