With its City Ticket Office (CTO) situated on the first floor of the NDPHC Building at 1490 Samuel Ademulegun Avenue in the Central Business District, Qatar Airways has had a significant impact on Abuja, Nigeria. Travelers may reserve flights, change their tickets, and get customer care at this office, which acts as an essential center. The office, which is open Monday through Friday from 9:00 AM to 5:00 PM, guarantees accessibility for travelers who require assistance with their schedule.

Qatar Airways has an airport office at Abuja's Nnamdi Azikiwe International Airport (ABV) in addition to its city office. This office provides immediately assistance for arrivals, baggage queries, and other essential travel requirements during flight schedules. Functioning from 9:00 AM to 5:00 PM on weekdays, the airline provides specific support for cargo services at the same airport.

A variety of services, such as schedule updates, ticket bookings, cancellations, seat upgrades, and visa-related information, can be provided by the Abuja offices. Special services like unaccompanied child reservations, pet travel planning, and concerns regarding the flight meals and entertainment can also be handled by passengers. All customers will receive a perfect travel experience because the employees at these offices are prepared to provide thorough assistance.

A significant event that reflected increasing official and commercial ties between the two countries was the opening of the Qatar Airways Abuja Office in Nigeria, which was honored by officials from both Qatar and Nigeria. The establishment of this office highlights Qatar Airways' devotion to improving its services in Nigeria and providing its customers with excellent travel experiences. This expansion demonstrates the airline's commitment to strengthening its presence in the region while enhancing convenience and accessibility for travelers.